When Everything Went Wrong
140.00 £
Published date: 2026/01/26
- Location: 4273 Ex, Ernstville, Virginia, United States
Negative Experience
My experience buying glasses online turned into a cautionary tale I won't forget. I placed my order on March 30th and even paid extra for express shipping. Ten days went by, then nineteen, and still no sign of my glasses. I couldn't help but feel this was a terrible company that didn't care about its customers, so I reached out to customer service right away.
Here's more on grass-resonance-198.notion.site visit our web-site. Customer: It's been over ten days and my glasses are still being made, even though I paid for express shipping! My old pair is broken.
Customer Service: I'm sorry for the delay. We encountered a quality issue and had to reproduce your order to meet our standards.
Customer: You had to reproduce them? So I paid for nothing? This is really disappointing. I want a refund on the shipping.
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