From Defective Glasses to a Happy Customer
52.00 £
Published date: 2026/01/16
- Location: 97419, Wisconsin, United States
Negative Experience I recently endured a frustrating online shopping experience. The new glasses I ordered arrived with a flaw, even though they had a premium coating. As I pointed out, cleaning these lenses is nearly impossible
. This aggravating defect prompted me to reach out to customer service and post a review in hopes of a satisfactory resolution. Customer: My new glasses are defective. These lenses are nearly impossible to clean
, despite the costly hydrophobic coating. This is clearly a manufacturing problem.
CS Rep: I apologize. That is unacceptable. I have your order details. I will look into this coating issue and process your warranty claim right away.
Customer: I was only offered a 50% credit Should you have almost any inquiries concerning exactly where as well as how you can use look at this now, it is possible to e mail us in the webpage. .
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